FCFS will check all bills for proper payee and accuracy of charges and credits.
We’ll send a summary of bills to the designated person for approval.
We’ll ensure the senior has enough money to pay the bills.
We’ll pay the bills on time.
Bills and financial records are emailed/mailed to us (we scan and upload).
All financial documents and records are kept on our computers in a private file accessed only through our secure portal.
Document storage is HIPPA-compliant (i.e., meets government standards for document security).
When we begin working with you, we’ll upload a recent history of transactions, and categorize both income and spending, so we can determine the senior’s personal habits.
We then determine the senior’s month-by-month budget, using a calendar view for forecasting.
We never tell the senior what they can or can’t spend, but rather, just make sure they know what they are spending.
As transactions occur—whether spending or deposits, we’ll use specialized software to synchronize the senior’s bank account, and keep balances up to date.
If a senior is at-risk for financial exploitation, they should NOT be writing checks on their own. If they need to, FCFS can help set up a separate account solely for that purpose, and with a limited amount of money—deposited weekly or monthly.
We monitor the senior’s accounts to see what bills are to be paid, and whether payments are within their budget.
We also monitor accounts for unusual activity, and alert the senior or their designee to any suspicious events.
If we ever suspect fraud by a caregiver or designated party, we will notify Adult Protective Services.
MAINTAINING FINANCIAL RECORDS
MONITORING THE ACCOUNTS & ALERTING
“Caregiving often calls us to lean into love we didn't know possible.”
-- TIA WALKER, THE INSPIRED CAREGIVER: FINDING JOY WHILE CARING FOR THOSE YOU LOVE --
“Retirement is like a long vacation. The goal is to enjoy it to the fullest, but not so fully that you run out of money.”
-- JONATHAN CLEMENTS --
“I asked my Mom the other day if she could hear me?”
She said “NO.”
-- CAREGIVER --